Privacy policy

Privacy Policy Last updated: June 2026

01cycles.com is operated by E-MOTION FRANCE SARL, a company registered in France under RCS Paris number 104 176 615. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable EU laws.

Who We Are (Data Controller) Company Name: E-MOTION FRANCE SARL Registered Address: Bureau 203, 37 passage du Ponceau, 75002 Paris, France Registration Number: 104 176 615 R.C.S. Paris Contact Email: support@01cycles.com

What Data We Collect We collect personal information necessary for order fulfillment, including your name, email address, delivery address, phone number, and payment details. We also collect technical data such as IP addresses and browsing behavior via cookies to improve our store experience.

Legal Basis for Processing We process your data to fulfill our contract with you (shipping your e-bike), to comply with legal tax obligations, and based on our legitimate interests in providing a secure and efficient service.

Data Sharing Your data is shared only with essential third-party service providers, such as shipping carriers (DHL, UPS, etc.), payment gateways (Stripe, PayPal), and the Shopify platform. We do not sell your personal information.

Your Rights Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at support@01cycles.com.

Retention Period We retain order-related data for as long as required by French commercial and tax law (typically 10 years).